Nov 2, 2016
The Boss’s Genius Ideas
Shinya Katanozaka President of ANA Holdings came up with a genius idea. Allow the passengers to order breakfast, lunch and dinner whenever they pleased. Passenger surveys showed the clients were in full agreement. What the boss had not anticipated was that passengers would order the meals...
Oct 26, 2016
Training Women in Japan
Discrimination against women in business in Japan takes many forms. Prime Minister Abe talks about targets for women in leadership positions in companies but not much has changed. In fact, he significantly lowered the targets after barely getting started on the campaign. I am a Rotarian in...
Oct 19, 2016
Japan: Your Educational Ladder Is On The Wrong Wall
Japanese education includes exciting things like adults screaming abuse, using threatening words, kids mouthing slogans at mass rallies and making over $2 million in a week.
We know that Japan has a well established escalator system for work and education. Enter on...
Oct 12, 2016
People Are A Pain
"All of our problems walk on two legs and talk back”. I can’t recall when I first came across this expression but it is true isn’t it. Most business problems can be fixed with more capital, technological breakthroughs, greater efficiencies, patience and time. People problems though are much...
Oct 5, 2016
Employees As Number One
There is a great Simon Sinek video floating around about how companies say employees are important, but don’t really act like it. He lines up the typical CEO hit list of growth, shareholder value, customers and in fourth place, employees. He notes that even if you elevate customers to number...