Jan 26, 2022
How did it go in the last episode working on Performance Alignment? This week we look at one of the most difficult areas of leadership – assessing others’ work performance. This whole process is important because it leads to promotions, bonuses, bigger responsibilities and also to people being deleted from the...
Jan 19, 2022
Organisations are made up of many internal moving parts, so coordination becomes an important aspect of success in business. Divisional rivalries, egos, personal competition, “not invented here”, the list goes on and on concerning factors which make it difficult to operate as one smooth functioning machine. There...
Jan 12, 2022
For a big chunk of my working life, I have been ruled by fear by my bosses. With the value of hindsight and having run Dale Carnegie Training here in Tokyo now into my twelfth year, I wonder why it was like that or had to be like that. Not every boss was a tyrant, but most were. Today we are talking...
Jan 5, 2022
It is an irony that in the most technologically advanced era, the human dimension is so much more critical to success in business. When I was first entering business, the boss knew every aspect of the company and knew it better than everyone else. Education was working on the basis of limited access to information, so...