Nov 24, 2021
Over the last three episodes we have covered not criticizing people, giving appreciation, understanding wants, being interested in others, smiling and remembering people’s names. Let’s explore the last three human relations skills we need to succeed.
- Be a good listener. Encourage others to talk...
Nov 17, 2021
In the last episode we covered the first three principles for strengthening relationships, focusing on avoiding criticism, expressing sincere appreciation and arousing in others an eager want. We will explore how to advance the relationship building process with the next
three human relations principles.
- Become...
Nov 10, 2021
As leaders, naturally we all want to build a strong relationship with our team. However, not all relationships with our team members work well. The Pareto Principle says that 20% of our team produce 80% of the results. That means we are paying for 80% of the people, who only produce 20% of the results. That is bound...
Nov 3, 2021
There are many things which lead to successful leadership. You might have hit a purple patch in the market and things are going swimmingly. Five Star Hotels in Japan, prior to the pandemic were doing brilliantly with very high occupancy rates and the General Managers looked like rock stars. Covid hit and closed the...