Sep 11, 2024
Twelve Steps To A Win-Win Conflict Resolution Part Two
We have looked at some of the steps in Part One, so let’s continue with the last six elements.
7. Deal with facts, not emotions
In sports, as I have noted earlier, we say “play the ball, not the man” and in business we need to look at problems,...
Sep 4, 2024
“Remember that other people may be totally wrong, but they don’t think so”. This quote from Dale Carnegie sums up the problem. All those other people we have trouble with had better fly straight. All they need is a better understanding of why they are wrong and we are right. By force of will, strenuous,...
Aug 28, 2024
Business is more fast-paced that ever before in human history. Technology boasting massive computing and communication power is held in our palm. It accompanies us on life’s journey, 24 hours a day, seven days a week, everywhere we go. We are working in the flattest organisations ever designed, often in noisy,...
Aug 21, 2024
I saw a video recently from Rampley and Co in the UK featuring Caryn Franklin, a Fashion and Identity Commentator, talking about something called “enclothed cognition”. When I saw her work title - Fashion and Identity Commentator - and the reference to psychology, I was dubious. I was thinking, “here we go,...
Aug 14, 2024
I meet a lot of CEOs in Japan. I am always out there networking and looking for clients. If they cannot become a client, then I try to encourage them to be a guest on my podcast Japan’s Top Business Interviews. I get two groups in particular who will refuse the offer – women and Scandinavians. They say that...