Jun 30, 2021
The faintest glimmer of hope is reflecting off a trillion hypodermic needle tips, as we vaccinate our way out of the Covid pandemic nightmare. Very shortly, we will be back into it, but actually what will we be doing in this totally time shifted world. We have lost nearly two years of our normal lives, as well as...
Jun 23, 2021
The most fatal words ever spoken by a leader are , “it will be faster if I do it myself”. No it won’t. If you want to scare yourself, sit down and write down all the tasks that you face both regular and irregular. That is one long, long list for leaders. Are you really going to be able to get through all of...
Jun 17, 2021
Shareholders put up their future security in the hope of increasing their returns and adding further to their security. They take risk of losing some or all of their dough. CEO remuneration is often tied to how well they increase value for shareholders by driving the share price up and paying out regular fat...
Jun 9, 2021
We are all striving to survive these VUCA (Volatility, Uncertainty, Complexity and Ambiguity) fraught and frightening times. Covid has taken huge numbers of vibrant people. The loss to families has been immense and devastating. Companies have lost collective corporate memories, a hoard of rich experiences and real...
Jun 3, 2021
If the client complains directly to your staff member about their poor service, should you go to bat for your team member? Should you publicly apologise and deal with the errant staff member privately? Should you make a public show of solidarity with the staff member and criticise the manner in which the complaint was...