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THE Leadership Japan Series by Dale Carnegie Training Tokyo Japan

Aug 30, 2017

Building Your Team


Teams are fluid. People move or leave and new people join. Targets go up every year. The compliance and regulatory requirements become more stringent, the market pivots and bites you, currency fluctuations take you from hero to zero in short order. Head office is always annoying. There are so many...

Aug 23, 2017

Common Sense Baby Is Not Common


As the leader we have to work on the presumption that people know what they are doing. It is impossible to micro manage every single person, every moment of the day. By the way, who would want to do that anyway? The issues arise when things deviate from the track we think they are on or...

Aug 16, 2017

The Olympics’ Generation


We are on the cusp of a change amongst youth in Japan. Those already entered into the workforce have memories of the Lehman Shock and the triple whammy of earthquake, tsunami and nuclear core meltdown and the impact this had on the job market. They are looking for security of employ and...

Aug 9, 2017

Customer Service



All interfaces with the customer are designed by people.  It can be on-line conversations with robots or in store interactions, but the driving force behind all of these activities are the people in our employ.  The way people think and act is a product of the culture of the organisation.  That...

Aug 2, 2017

The Fog of Busyness




Focus is under constant attack.  The speed of business makes longer term planning a dubious endeavor.  Projecting 5 years forward sounds reasonable.  That is until you go back 5 years and look at all the changes that have taken place through technology, societal attitudinal changes, business...