May 20, 2020
Embracing Change In This Covid-19 Crisis
The concept of co-existence with the virus puts a different spin
on the “new normal”. Yes, the lockdowns are coming off, but
what will we need to be doing from now going forward? We may
be moving to a murky world that is not quite office and not quite
home. We will be keeping aspects of both, but not having the
totality of either.
Here are sixteen ways to master on-going coexistence with the
- Every morning, get your brain into 100% productivity by getting
into your work battle dress as per usual.You may be going to the
office or you may be working at home, or you may be doing a bit of
both, with a late flex-time dash to downtown. Anyway, you are not
on holiday, so no jammies, shorts or T-shirts.
- Start everyday with a group huddle at 9.00am. Whether some are
in the office and others are at home, cameras must be switched on
to set the professional tone for the work day. It is
important that everyone can see each other to feel connected.
It also alerts you to anyone not being there, especially those
living alone and possibly having some health issues. We need
to make sure everyone in the herd is okay, every day. In our
case, we have continued with our set Daily Dale morning routine and
have just taken in online.
- Chit chat is part of the social glue to keep people connected
and now many are at home, away from the group and possibly feeling
isolated. Set a daily coffee break time to allow people to talk
informally, just as they would in the normal office setting.We have
Coffee Break Time With Dale at 3.00pm every day, for those who want
to join and just catch up with colleagues.
- This is a mark of the professional organisation. Have everyone
set their laptops such that the camera is at eye height, rather
than shooting a video broadcast of the inner passages of people’s
noses, which is what happens when you simply sit your laptop on
- When meeting on-line, look like a reliable, credible
businessperson and sit forward and upright when speaking, rather
than lounging back in your chair or sprawled on your sofa.You will
look and feel much more professional.
- Create an extra 12.5 hours a week for personal development.Wake
up at the same time as before, work until the same time as before
and use the two hours commute time and thirty minutes from your
lunch break, to work on your personal development and not just on
your job. Also, spend the time researching your industry and
the market. Avoid the media and social media, as most of it
is pulling us down into negative mentalities by its love affair
with bad tidings.
- Invest 15 minutes a day as a group, to extrapolate that 2.5
hours a day of personal reading, by establishing formal study group
sessions with your colleagues. By rotation every day, each can
provide a synopsis of the key points from what you have been
reading, watching or listening to.Share good information
- Use the technology available to brainstorm ideas with
colleagues and also clients on how to deal with industry and market
specific issues.There are whiteboard functions where you can
brainstorm in real time, share and discuss.
- When you are presenting don’t allow the tech to hijack the
center stage of the presentation – you must be the main focus, not
the screen, just as we would do in a live meeting venue
situation.Hit the ‘B” key on your laptop to black out the screen,
so you are not competing with the slide deck for everyone’s
attention. Hit “W” and the chastened slide deck will
miraculously reappear, after you have shown it whose boss.
- Use breakout rooms to practice role plays in triads.One plays
the role of the client and another the coach, to both give
good/better feedback to the person doing the role play.
- Access high quality online training to make sure the workforce
are moving forward rather than slipping backwards in their
professional skills and competencies.Some locatedin the office and
some at home makes on-line training a must, in this future twixt
and tween world.
- When on-line, use polls to create some humour and also to build
self-awareness with colleagues and clients.
- Try and break the tech, by pushing it to the its limits, so
that you can get the absolute most out of it. Don’t be timid with
the tech, push the hell out of it to see what is possible. We broke
WebEx when we did breakout rooms with 150 people and we learnt a
lot from that experience.
- Bring value to your clients by offering product training,
insights from your reading on the industry and the market.Send them
links to the best podcasts, blogs, articles etc., you have found
using your extra 12.5 hours of study per week.
- Use the cost cutting you have done to re-examine whether some
of these savings can’t be maintained after the lockdown is over and
we go back to some recollection of normality.You may find there
were things which actually didn’t add any great value, which you
never got around to turning off.
- Because of the Covid-19 business disruptions, many talented
people are losing their jobs or their faith in their companies and
are now available, so this is a good time to look for hiring new
people.In the same way, there may be people you have been carrying
for a long time and this may be the time to move them out and
replace them with more talented staff.